Privacy Policy

Effective Date: 12/08/2025

At Bumpy Road Coffee, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

  • Personal details you provide: name, email, postal address, phone number.

  • Payment information processed securely by Stripe.

  • Usage data: cookies and analytics to improve our site experience.

How We Use Your Information

  • To process orders and manage your subscription.

  • To communicate with you about your orders, offers, and updates.

  • To improve our services and website through analytics.

Sharing Your Information

  • We do not sell your personal data.

  • We share necessary information with trusted third parties (e.g., Stripe for payments, shipping partners).

Cookies

  • We use cookies to enhance your browsing experience. You can manage cookies through your browser settings.

Your Rights

  • You can access, update, or request deletion of your personal data by contacting us at [your contact email].

  • You can unsubscribe from marketing emails anytime.

Terms & Conditions

Effective Date: 12/08/2025

Welcome to Bumpy Road Coffee. By using our website and purchasing products or subscriptions, you agree to the following terms:

Orders & Payments

  • All prices are in AUD and include GST where applicable.

  • Payments are processed securely via Stripe.

Subscriptions

  • Subscriptions will continue until canceled by you.

  • You may cancel your subscription at any time via your account or by contacting us.

Shipping & Delivery

  • Shipping costs and times vary; see our Shipping & Returns page for details.

  • We are not responsible for delays caused by carriers.

Refunds & Returns

  • Please see our Shipping & Returns page for refund policies.

Limitation of Liability

  • We are not liable for indirect damages arising from use of our products or site.

  • Our liability is limited to the purchase price of the products.

Changes to Terms

  • We may update these terms from time to time. Continued use of the site means you accept the changes.

Effective Date: [12/08/2025]

Shipping

  • We ship Australia-wide with Australia Post.

  • Shipping rates are calculated at checkout based on weight and location.

  • Delivery times typically range from 3-7 business days, but may vary.

International Shipping

  • Currently, we only ship within Australia. Please contact us for special international orders.

Returns & Refunds

  • If your order arrives damaged or incorrect, please contact us within 7 days with photos.

  • We offer refunds or replacements for valid claims.

  • Due to the nature of coffee products, we do not accept returns for change of mind.